Contact Us

If you’re unsure about any aspect of using the eCMID system, if you have found a problem with the website or application or to provide any other feedback, please contact the IMCA eCMID Helpdesk:

The eCMID Helpdesk currently operates Monday to Friday, 09:00-16:00 UK time, excluding English public holidays.

Meet the IMCA team

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Mark Ford

Technical Director

Mark oversees the IMCA team, provides strategic direction and promotes continuous improvement from both technical and quality perspectives.

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Graeme Reid

Technical Adviser – Marine

Graeme Reid co-ordinates the Marine eCMID Committee, and leads on technical and policy aspects of the eCMID system and inspection templates.

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Adam Hugo

IT Services & Solutions Specialist

Adam is the IT lead for the eCMID system, including direction for database and app development, plus responsibility for the helpdesk and support materials.

Adedotun Adebanjo photograph
Adedotun Adebanjo

IT Services Technician

Ade is the first point of contact for the eCMID Helpdesk, using his cross-platform expertise to support users of the database and inspection app.

Find out more about the team on the main IMCA website.


For enquiries about the Accredited Vessel Inspector (AVI) scheme, please visit the eCMID Vessel Inspectors website.


IMCA actively invites feedback on the eCMID/eMISW inspection templates, the database, application and wider eCMID system.  This helps shape future development to ensure that the system meets industry needs.

If you have feedback on the inspection templates, please use the following feedback forms to help us categorise and process your comments:

File type icon Feedback form – IMCA M 167 (Guidance on the IMCA eCMID system)

File type icon Feedback form – IMCA M 149 (eCMID inspection template)

File type icon Feedback form – IMCA M 189 (eMISW inspection template)